Cancellation Policy

You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth day from the date you receive the ordered goods, which must be in writing or by e-mail.

If you have received the goods before you cancel your contract then, you must send the goods back unused and in their original packaging or in a suitable box/packaging to the address specified by us, at your own cost and risk and within fourteen days from the point at which you notify us of the cancellation. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at the address specified by us, at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum deducted by us for the products from your payment card will be re-credited to your account as soon as possible provided that the goods in question are returned by you in the condition they were in when delivered to you. We regret that delivery charges where applicable are non-refundable. If you do not return the goods or pay the cost of return delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.